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Protection you need, peace of mind you deserve. Keeping your financial information secure is absolutely essential when buying online. Whether it's ecommerce, sending money or buying with debit and credit cards online, trust PayPal to help keep your transactions secure. Click to Play!

eBay's Money-Back Guarantee really works. One time out of a thousand I had one seller who was of zero help, so I clicked the buttons for eBay to help, and they asked the seller to refund me. One time out of a thousand I had one seller who was of zero help, so I clicked the buttons for eBay to help, and they asked the seller to refund me. Click to Play!

Whether it’s the wrong thing, the wrong size, the wrong colour or you simply changed your mind, we can refund your return shipping costs on eligible PayPal purchases with Refunded Returns. Get your money back on return shipping. Click to Play!

All sellers on eBay, business and private, have to state a returns policy (private sellers can state that they don’t accept returns, but they’re still subject to eBay’s Money Back Guarantee). Business sellers have to make customers aware of their right to cancel and give buyers a minimum of 14 days to request a return. Click to Play!


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If a refund is in the works, the process of crediting funds back to you or mailing a check can add another several days or even a week to the process. If you are worried about the status of your return, contact your seller again, but be polite and patient, rather than assuming that something has gone wrong.
In this lesson, we’ll explain eBay’s return and refund policies. This will help you to know what timelines you have to work within to return something, as well as how much money you’ll get back (if any). And, of course, we’ll also explain the actual process of returning an item with illustrated, step-by-step instructions!
Ebay accused of failing its sellers as fraudulent buyers manipulate the system. Both were refunded under eBay’s “money back guarantee”.. the item didn’t arrive but eBay gave a refund.


Top 5 eBay Buyer Scams & How to Avoid Them - eBay Advice Part 1


How to Expertly Handle eBay Return and Refund Requests Ebay return money back


If you have paid by guest then you cannot use the ebay money back guarentee. You can still open a not as described case in Paypal. go to paypal and open item not as described dispute.
In this lesson, we’ll explain eBay’s return and refund policies. This will help you to know what timelines you have to work within to return something, as well as how much money you’ll get back (if any). And, of course, we’ll also explain the actual process of returning an item with illustrated, step-by-step instructions!
If you use alternative shipping arrangements, return shipping charges won't be included in any eBay Money Back Guarantee refunds, even if the seller agreed to pay return shipping charges. Learn more about the eBay Money Back Guarantee. Replacements. Some sellers may offer you the option of returning an item for a replacement instead of a refund.



Understanding Returns and eBay’s Money Back Guarantee | Guides | Auction Nudge


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Misuse of returns or eBay Money Back Guarantee eBay Money Back Guarantee is designed to protect both buyers and sellers. If we decide that a member is misusing returns on eBay, or eBay Money Back Guarantee, they may be subject to a range of actions, including limits on buying and selling privileges and account suspension.
Money Back Guarantee Scenario 1: Item Not Received. All packages in the mail have a small chance of going missing. Once an item’s most recent estimated delivery date has passed and up to 30 days afterwards, a buyer can report the item to eBay as not received.

ebay return money back Worry-Free Shopping With the eBay Money Back Guarantee, get the ebay return money back you ordered or your money back, on virtually all items.
We're here for you You don't have to worry when you shop on eBay.
We want you to have a great shopping experience.
That's why why offer the eBay Money Back Guarantee—if the item you receive isn't exactly what you ordered, we'll make it right by covering your purchase price, plus the original shipping cost, on virtually all items.
Need to return an item?
Select the item you want to return ebay return money back your purchase history in.
If the seller asks, send the item back as soon as possible.
If the seller doesn't refund your money, ask eBay to step in and help.
Purchasing a vehicle on eBay?
Vehicle Purchase Protection may cover your purchase.
You're automatically enrolled in the program at no charge.
Do I need to pay extra for the Money Back Guarantee?
No, the eBay Money Back Guarantee is automatically included with the purchase of virtually every item sold on eBay.
What's covered by the eBay Money Back Guarantee?
The eBay Money Back Guarantee protects you in the case that you don't receive your item, or if the item isn't as it was described in the listing.
For complete details, see the.
What's not covered by the eBay Money Back Guarantee?
Real estate, items sold by Sotheby's, websites and businesses for sale, classified ads, and services are not covered by the eBay Money Back Guarantee.
Vehicles are also not covered, but may be covered instead by.
For complete details, see the.
Do I need a PayPal account to make an eBay Money Back Guarantee request?
The eBay Money Back Guarantee covers other electronic payment methods as well when used in the eBay checkout, including credit card and debit card.
If I paid for my purchase with PayPal, should I file a PayPal Purchase Protection request or an eBay Money Back Guarantee request?
You can use ebay return money back eBay Money Back Guarantee for up to 30 days after you receive your item or when you should have received it.
If the 30 days have elapsed, you can file money world betsy devos PayPal Purchase Protection in your PayPal account.
PayPal offers a 180-day window of coverage for items that aren't received or as described.
I received an item that doesn't match the listing description.
If you received an item that's incomplete, damaged, counterfeit, or otherwise not as described, request a return from My eBay.
We'll track the resolution and help if you ask us to step in.
I haven't received my item.
Your item's arrival time depends on the shipping method you chose when you bought the item.
If the seller provided tracking information that shows the item was delivered, check the address you provided in your order details.
If you've double-checked your delivery details and the estimated delivery time has passed, get in touch with the seller by selecting Contact the Seller from the More Actions drop-down menu in your purchase history.
The seller didn't resolve source issue—how do I ask eBay to step in and help?
If you have a request that's been open for more than three business days, go to your open request in My eBay and select Ask us to step in and help.
The seller resolved my issue or asked me to close my request.
What should I do now?
If you're happy with the solution from your seller and don't need eBay to review your request, go to My eBay and close the request.
Before you do so, make sure it's fully resolved—for example, that you've received any ebay return money back or items promised.
Once a request is closed, it's not possible to open it again.
What does "Opening a request" mean?
If you're not able to resolve an issue learn more here a purchase directly with your seller and you request that eBay step in and help, a "request" is opened in our on your behalf.
You can track the progress of your request, and will be notified of the resolution.
What timelines should I be aware of?
What should I do if I disagree with the decision that was made by eBay?
If you disagree with the decision, buyers and sellers both have the opporunity to appeal the decision within 30 days of eBay's decision being made.


How To Do Partial Refunds on eBay in PayPal


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Common eBay scams and how to avoid them Buying and selling on eBay can be great, but it can also be fraught with risk. Here are some of the most common eBay scams and how they can be avoided.


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